Primary point of contact for collection from corporate customers (excluding Private Customers) invoiced locally at all Move One operating countries;
Reconciliation of customer credit-card payments on AX;
Collection of payments from customers assigned to personnel by using available resources (Telephone, E-mail, databases);
Determines and initiates action to resolve rejected invoices and prepares payer corrections and/or appeals using electronic and paper processes;
Escalation, coordination of customer payments overdue above 21 days after securing confirmation of receipt of Move One invoices;;
Assist country accountant by sharing proof of payments received from customer to facilitate timely reconciliation during / before month-closing;
Identification and coordination of offset of receivable and payable for Agents and Key Accounts with requisite Collection Team member to minimize Aging on local issued invoices;
Upload Move One invoices and Purchase Orders to customer vendor payment portals assigned to personnel if not done so by Operations Staff;
Assures the completion and coordination of work in an associate’s absence, or as needed to maintain departmental standards.