Social Media Specialist

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

If you are tech-savvy social media enthusiast, with interest in SEO and content optimization and experience in B2B marketing - you might be the one we are looking for!
 

Responsibilities:

• Establish, manage, and publish a social media content calendar.
• Manage content translation, publishing, and SEO for the Arabic website.
• Monitor and respond to comments and inquiries on social media channels.
• Analyze, review, and regularly report on social media marketing activities.
• Assist regional teams and agencies with content planning and reporting.
• Conduct competitive analysis of Infobip competitors.
• Align social media and content strategies with product marketing, brand, and regional marketing initiatives.
• Support the development, management, and growth of the company’s social media presence, including LinkedIn, Facebook, Instagram, X (formerly Twitter), and YouTube, as well as exploring potential new channels.
• Strengthen the IB brand and engage the community on social media by creating creative and engaging content.
• Plan and publish content for employees to share on their social media channels (employee advocacy).
• Brief the production of visual solutions for social media content plans.
• Stay informed about social media trends and formats, sharing relevant insights with internal teams
   

Requirements:

• A minimum of 5 years of experience in social media and marketing within IT or a comparable technology-driven industry.
• Proven experience in creating and publishing posts to promote products and services and humanize the brand by showcasing employees.
• Expertise in creating tot leadership content for social media.
• Experience supporting brand positioning on social media channels.
• Proficiency in publishing, tracking, and optimizing brand awareness campaigns on social media.
• Strong experience in creating and monitoring social media performance reports.
• Hands-on experience with SEO, HTML, and web traffic metrics.
• Proficiency in tools like Google Analytics and CMS platforms, such as WordPress.
• Ability to collaborate with multiple stakeholders and manage project timelines effectively.
• Fluency in English and native-level proficiency in Arabic.

When you become a part of Infobip you can expect:
Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
Connect globally – Work with people from all over the world. We put the “global” in globalization.
Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ...
Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.