Aspire | Full time
Service Desk Engineer
Amman, Jordan | Posted on 09/24/2024
Work Experience Entry Level
Job Description
About the Job
As a Service Desk Engineer at Aspire, you will determine problems within specific systems, provide solutions for issues you find in the process, software and maintain existing systems.
What You'll Do
Monitor network and systems environments using different tools such as Nagios, Solarwinds, Site 24 x 7 and others.
Must be ready to work in a 24x7 environment and willing to work on scheduled rotations Trouble shoot incidents or alerts and remediate or escalate them, following procedures.
Identify, implement and test automation tasks using different types of scripting languages.
Search for different approaches and find technical solutions and implement POC's.
Collaborate with team members in handing over tasks across different shifts.
What You'll Need
Bachelor’s degree in Software Engineering or any IT related fields 0-1 Years of Experience Familiarity with Windows and Linux administration.
Fluent French is a must.
Understanding in troubleshooting network/system related issues Scripting knowledge is preferred.
Cloud services knowledge (AWS) is a plus Willing to learn new methods and technologies with a Can Do attitude.
Good command of English communication skills (Spoken and Written).
Why Aspire
In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.
Be part of a (Remote is here-to stay) organization.
Work and learn from great minds.
Explore new opportunities to learn and grow everyday by attending technical and nontechnical training.
Get market exposure by working with international tech leaders.
Attend virtual and onsite international tech conference.
* Nursery reimbursement benefit.
