Senior Change Management Specialist

ABOUT THE COMPANY

AZADEA Group is apremierlifestyle retail company that ownsand operates more than 40 leading internationalfranchise concepts in fashion and accessories, food and beverage, home furnishings,sporting goods, multimedia and beauty and cosmetics across theMiddle East and Africa spreadacross 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Senior Change Management Specialist at Azadea's Business Services is responsible for developing and implementing change management strategies and plans to maximize employees' and suppliers' adoption and usage of required changes.

RESPONSIBILITIES

• Support change initiatives by providing basic analysis, updating project plans, and offering other support to achieve prescribed outcomes.
• Assist in optimizing internal communications systems by providing support and advice.
• Deliver stakeholder engagement activities to develop effective working relationships for projects and address stakeholder needs and concerns.
• Perform delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project.
• Contribute to and support feasibility studies from technological and organizational perspectives, documenting findings.
• Produce accurate reports by collecting data from various standard sources and inputting it into standard formats.
• Plan short-term work schedule to meet expectations within established timelines.
• Contribute to reviewing current operations in their area of work and generate new ideas to identify continuous improvements.
• Organize and prepare complex documents using various applications for technology devices, including standard office software.
• Develop own capabilities by engaging in assessment and development planning activities, as well as formal and informal training and coaching. 
• Seek to gain or maintain external professional accreditation to improve performance and fulfill personal potential.

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

• Fluency in English.
• Fluency in French is a plus.

Technical Skills

• Proficiency in MS Office.

EDUCATION

Bachelor’s degree in a related field.

EXPERIENCE

Four to six years of experience in a similar role.

BEHAVIORAL COMPETENCIES

Balances Stakeholders

Anticipates and balances the needs of multiple stakeholders. For example, draws upon insights from varied sources to gain a rich understanding of how to meet the needs of multiple internal and external stakeholders. Probes deeply in order to gain a rich, detailed grasp of the priorities of different stakeholders; takes initiative to respond to stakeholder problems.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, creates a development plan that states clear goals and the tactics to achieve them. Gathers information on where to focus. Makes efforts to apply new skills on the job.