Receptionist

About us.

At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea 

Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.

The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.

 About the Role:

In this exciting role, you will be the first point of contact for our valued guests, ensuring a seamless and unforgettable experience. Your responsibilities will include:

• Greeting guests with a warm and professional demeanor.
• Assisting with check-in and check-out procedures.
• Answering guest inquiries and providing information about the resort and surrounding area.
• Processing guest requests and reservations efficiently.
• Managing room keys and maintaining accurate guest records.
• Providing exceptional customer service and resolving guest concerns promptly.

About You:

• Minimum 1-2 years of experience in a hospitality environment (preferably 5* hotel experience).
• Strong communication, interpersonal, and organizational skills.
• Ability to multi-task effectively and prioritize tasks in a fast-paced environment.
• Proficient in Microsoft Office Suite and a hospitality property management system (PMS) preferred.
• Fluency in English and an additional language(s) a plus.
• A genuine passion for hospitality and exceeding guest expectations.
• A positive and enthusiastic attitude with a commitment to teamwork.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our Wellbeing

Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.