Operations Supervisor

We are "Ebel Group", a company specialized in building and managing food & beverage brands, based in Amman, Jordan.

Among the brands operated by Ebel Group:

• Mazmez: A fast-food restaurant located in the heart of Downtown Amman, offering fresh and relatable street-style meals.
• The Pastry (البيستري): A creative brand specializing in artisanal baked goods and innovative pastries.
• Looty: A gifting-focused brand that blends premium Western-style desserts with personalized, memorable gifting experiences.

We are looking for an Operations Supervisor to contribute on-site to the daily management of operations across branches and the central kitchen, ensuring the implementation of daily standards and reporting directly to the Operations Manager.

Detailed Responsibilities:

• Ensure daily operations are executed properly, including preparation, delivery, cleaning, setup, and order handling.
• Monitor the performance of the operations team across branches, delivery, and the central kitchen.
• Ensure all daily operational instructions and health standards are strictly applied.
• Follow up on stock levels and report any shortages or missing items.
• Submit daily and weekly reports covering production, issues, and observations.
• Train new staff members on company policies and operational procedures.
• Respond immediately to any operational emergencies in branches or production areas.