Operations Coordinator - Jordan
Job Description
RESPONSIBILITIES: - Coordinating Air, Sea and Land Operations for Import/Export
- Tracking Project KPI's closely
- Daily planning and scheduling of assigned pickups and deliveries
- Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments
- Organizing pickups and deliveries through effective communication with shippers and consignees
- Understanding customer requirements and ensuring consistent operational and customer service levels
- Regularly communicating shipment status information, reporting delays and additional costs to customers
- Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability
- Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment
- Preparing accurate daily reports for management
- Inputting status and costs in Move One database in a timely manner as per SOPs
- Assisting with any other duties/projects assigned by the supervisor to meet business requirements
- Minimizing operational costs, optimizing efficiency, and increasing operations profitability
- Monitoring the progress of jobs and services - Planning, Execution, and Billing
Skills
QUALIFICATIONS: - Excellent communication and interpersonal skills
- Ability to work well under pressure and handle long hours if required
- Outstanding organizational and customer service skills
- Ability to work with little supervision and manage multiple processes simultaneously
- Preferred university graduate
- Proficient computer skills (Word, Excel, Open Office, Windows)
- Talent for recognizing opportunities for process improvement
- Experience in handling shipments for the Middle East & Africa
- Prior global shipping management experience is highly desirable
Job Location Amman, Jordan Job Role Logistics and Transportation Residence Location Amman, Jordan
