Location – Amman, Jordan (unaccompanied) Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact. Supervise two Country Managers and other Program Managers and coordinate closely with all multi-Country support functions (HR, Operations, Finance, Security) as relevant to ensure close check and controls. Ensure strong communication and collaboration lines are maintained with Country/Program Managers and the program field teams. Ensure responsiveness and appropriate levels of in-person and remote support to all country programs, with regular visits to various countries and field offices, when possible. Ensure that learning from the field contributes to development and implementation of compelling evidence-based products to support business development and advocacy initiatives. Connect analysis and evidence from the field with advocacy efforts Represent Mercy Corps programs with national and international stakeholders as needed in close coordination with the Country/Program Managers and the Deputy Regional Director Programs. Maintain productive relationships with internal and external constituents such as private partners, local NGOs, civil society organizations, and academic institutions in close collaboration with Country Managers. Ensure that Mercy Corps maintain a high degree of risk awareness and impartiality. Respect and understand differing cultural and ethnic differences and nuances and have the ability to navigate between them, recognizing the complexities involved. Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, governments and other stakeholders.
BA/S or equivalent in relevant field required, MA/S preferred. Seven years of senior-level leadership and management experience in large and complex programs including humanitarian, resilience, recovery, and development operations. Previous experiences working in the MENA region. Good technical knowledge in some of Mercy Corps P2P’s outcome areas and other technical focus areas (Food Security, Water Security, Economic Opportunities, Peace & Good Governance, Resilience, Climate, Market Systems Development, Private Sector Engagement, etc...) Substantial knowledge of the international humanitarian system, institutions and donors, and of compliance requirements, accountability frameworks and best practices; prior experience with funding from USG, FCDO, ECHO and other leading donors, including Cooperations, Foundations and other private donors. Robust experience in developing, operationalizing, and implementing program strategies. Demonstrated expertise in representation and negotiation resulting in securing significant new opportunities for the organization. Demonstrated success working effectively and respectfully with host country government, private sector, INGOs, NNGOs and other stakeholders in complex environments. Experience in managing strategic transitions from humanitarian to early recovery and development, social cohesion programs in a post- conflict transition phase. Highly developed interpersonal and communication skills including influencing, negotiation and coaching. Solid project management skills related to diverse and cross-functional teams. Experience of solving complex issues collegially, defining a clear way forward, and utilizing best practices in management to ensure shared success. Outstanding analytical and strategic thinking skills, with a focus on results and impact. Excellent oral and written English skills required, proficiency in Arabic an asset. The MC-DoP position is based in Amman, Jordan. This location is currently an unaccompanied position. Housing is individual accommodation with unlimited freedom of movement beyond the house/office. Team Members will have access to medical, electricity, water, etc. This position requires (50% of the time) of travel to field offices, some in insecure environments.
