Process transactions according to stated procedures so that all transactions are recorded and controlled in a timely and accurate manner Receive, process and execute requests to ensure they are properly handled in a timely manner and in accordance to set business requirements Ensure that a high level of control is maintained by reporting major problems and areas of non-compliance to the hierarchy and resolving issues in a timely manner Ensure high level of customer service is delivered and maintained and that internal customers are satisfied by meeting all internal SLAs and by following up on requests in a timely manner
Qualifications
Bachelor’s Degree in Business Administration 1-2 years of experience is a similar field Proficiency in MS Office Fluency in English Customer Focus: level 1 Attention to details: level 1 Communication Skills: level 1 Teamwork: level 2 Initiative: level 1 Cultural Awareness: level 1 Change and Adaptability: level 1
