Process transactions according to stated procedures so that all transactions are recorded and controlled in a timely and accurate manner
Receive, process and execute requests to ensure they are properly handled in a timely manner and in accordance to set business requirements
Ensure that a high level of control is maintained by reporting major problems and areas of non-compliance to the hierarchy and resolving issues in a timely manner
Ensure high level of customer service is delivered and maintained and that internal customers are satisfied by meeting all internal SLAs and by following up on requests in a timely manner
