Junior Software Engineer

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.

We are seeking a Junior Software Engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.

In this role, you'll work closely with tech leads, senior engineers, and project managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.

• Collaborate with team members to understand project requirements and contribute to technical discussions.
• Implement required full-stack technical solutions to deliver the desired functionality.
• Write robust unit and integration tests for all implemented features.
• Debug and troubleshoot software issues in a high-availability environment.
• Document development processes, code changes, and other critical information accurately.

• Strong debugging skills with a knack for analyzing and resolving technical issues promptly.
• Basic knowledge of relational databases and SQL.
• Solid foundation in computer science with strong competencies in data structures, algorithms, and problem-solving.
• Ability to thrive in a fast-paced, team-oriented environment and contribute innovative solutions to complex problems.
• Keenness to learn new technologies and explore new concepts and frameworks quickly and effectively.
• Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.
• 0-1 years of experience in a similar role or field, demonstrating a quick learning curve.
• A degree in Computer Science, Engineering, or a related field is preferred, but passion and practical experience are highly valued.
• Knowledge in Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.

Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:

• A Collaborative and Friendly Environment: Foster strong professional relationships with a multicultural team.
• Personal and Professional Growth: Opportunities to learn and become a world-class professional in the tech industry.
• Fair Compensation: We recognize your contributions with salaries that are just and equitable.
• Transparency: A culture that thrives on open communication.
• Benefits: Health insurance, flexible work policies, and more.
• Part of Something Big: Work with seasoned professionals and be proud to be part of the exciting world of SaaS business.

Ready to join Maqsam's team? Apply now!