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العودة إلى نتائج البحث‎
دوام كامل
500 موظف أو أكثر · المنظمات غير الربحية
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

At this level, job holders are expected to take responsibility for the completion of a range of processes and activities requiring the interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other staff.

Job holders are expected to deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services.

ACCOUNTABILITIES/RESPONSIBILITIES:

  • Undertake monitoring of IT requests using the corporate Global Service Management Tool including responding to a variety of queries about technology and systems to assist WFP Staff to deliver their services.
  • To troubleshoot, interpret problems and provide technical support for hardware, software, and systems.
  • To also install, modify, clean, and repair computer software. And, communicate with users and follow-up on all open and pending tickets. Escalate tickets to various technical groups where necessary.
  • Support the JO CO Audio video conferencing infrastructure.
  • Implementation and maintenance of Secure VOIP Deployment in Office and provided seamless support afterward for all requests/issues related to VOIP Service.
  • Carry out monitoring of data center devices with the monitoring tool WhatsUp Gold.
  • Work closely with IT security teams for guidance and support for prevention and mitigation of threats and abuses on the WFP core network.
  • Assist the team to the registration of ISP Links, and contracts in WFP corporate platform.
  • Support the senior team members in maintaining the VSAT Infrastructure at CO.
  • Fine-tune the current infrastructure to optimize network performance over the WAN/LAN.
  • Roll out new network devices by setting up and deploying the hardware, providing support, access to systems, explaining the network hardware in use etc.
  • Suggest improvements to methods and processes in order to support the continuous improvement of IT services.
  • Identify patterns and major incidents, reporting those to the supervisor.
  • Ensure information is up to date and accurate within inventories, databases, websites and archives in order to support senior officers in managing these systems.



برنامج الأغذية العالمي - غير ذلك logo
برنامج الأغذية العالمي - غير ذلك

The UNITED NATIONS WORLD FOOD PROGRAMME (WFP) is the world’s largest humanitarian organization working towards zero hunger by 2030, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change. Powered by the passion, dedication and professionalism of our 20,000 staff worldwide, the United Nations World Food Programme (WFP) works in over 80 countries to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures. In 2020, WFP assisted 115.5 million people – the largest number since 2012. On any given day, WFP has 5,600 trucks, 30 ships and nearly 100 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.61. We work to enhance nutrition in women and children, support smallholder farmers in improving productivity and reducing losses, help countries and communities prepare for and cope with climate-related shocks, and boost human capital through school feeding programmes. In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability. For its efforts to combat hunger, for its contribution to bettering conditions for peace in conflict-affected areas and for acting as a driving force in efforts to prevent the use of hunger as a weapon of war and conflict, WFP was awarded the Nobel Peace Prize in 2020.

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.