The HRSS Services Specialist is responsible for creating a positive experience to all our customers by supporting our local HR team with all transactional processes
Job Description
Effectively process HR service requests and transactions related to one or more HR specialties with a high degree of accuracy and adherence to procedures.
Ensure adherence to service standards/metrics for all offerings and ensuring all service standards are met.
Provide insight and guidance on opportunities for process improvement and actively participate in a variety of projects to improve the existing overall HR Shared Services function.
Collect and analyze data from multiple sources as required
Communicate effectively with multiple functions to ensure awareness of process updates/changes at all times.
Job Responsibilities - Experience and Education
0-2 years corporate experience, ideally including some HR or Staffing Coordination experience.
Bachelor's degree and/or certification in HR, Business Administration, or related field are preferred.
Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs.
Demonstrate the ability to multitask with strong attention to details
Acts proactively to achieve results and always strives to deliver more than is expected before being asked to.
Excellent organizational skills and initiative to improve processes.
Leadership Behaviors Setting a clear direction Building Outstanding Teams Simplification Collaborate & break silos Growth mindset Execution & Accountability Innovation Inclusion External focus
Skills Active Listening Communication Skills Attention To Details Time Management
