الوصف الوظيفي
Host / HostessJob DescriptionWe are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as: • Offer consistently professional, friendly, warm and engaging service • Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact • Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner • Set up the outlet prior to the business hours along with the service team • Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables • Observe the cleanliness and maintenance of the outlet and the entrance area • Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact • Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests • Contribute in setting up the outlets database • Reassure the guests’ satisfaction upon their departureSkillsEducation, Qualifications & Experiences You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage. Knowledge & CompetenciesThe ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies: Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability TeamworkJob Location Amman, Jordan Residence Location Jordan
