We are seeking an individual who possesses a proven track record of driving sales excellence and building high-performing teams. In this role, you will play a pivotal part in shaping our Call Center Department, leading dynamic outbound call center teams, and achieving ambitious revenue targets. Your ability to combine strategic thinking, exceptional leadership, and a deep understanding of sales dynamics will be crucial in driving our business growth and nurturing lasting customer relationships.
How your day will look like:
- Set performance goals, and develop strategies and plans to increase revenue.
- Implement new business initiatives and strategies & monitor their effectiveness
- Manage Sales, Lead generation & Call Center departments
- Hire, train, and grow the call center team
- Lead call center team meetings & training
- Develop motivation & commission structures
- Set up & monitor call center goals, revenue targets, and KPIs
- Develop sales materials and write scripts to increase closing rates
- Increase the efficiency of business procedures by meeting with operational and sourcing departments
- Discover and expand to new markets
- Discover and expand to new markets
Requirements- You are a natural leader and can inspire and motivate your workforce.
- A bachelor's degree in marketing, business administration, or related field.
- 3 or more years of experience in call center management, preferably with outbound expertise.
- The ability to meet or exceed targets and goals.
- Strong leadership, managerial, and organizational skills.
- Excellent communication, presentation, and interpersonal skills.
- The ability to create and maintain good relationships with customers.
- Strong negotiating and sales skills.
- Career-oriented, ambitious personality.
Equal Opportunity Statement:
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits- Competitive salary and bonus opportunities.
- Room for career growth and results-based pay increases.
- Highly interactive, challenging work with a talented, diverse, passionate team.
- Ongoing learning and development opportunities.
- Professional, "business casual" atmosphere.
- Free snacks and drinks.
- Regular team events.
If you're interested in the role and meet the qualifications listed above, we would love to hear from you. Please apply with your resume and a brief cover letter.
