Front Desk Operations

About Us:

TYD Studio is the first hot yoga studio in Amman, centrally located in Abdoun. We aim to build a warm and connected community of likeminded people, offering a range of workouts, as well as workshops, retreats and talks. We pride ourselves on providing a serene, airy, and minimalist environment for our guests to practice yoga and mindfulness.

Job Responsibilities:

• Warmly welcome and check in guests for classes.
• Handle phone and in-person bookings and inquiries.
• Assist guests with information about classes, memberships, and merchandise.
• Ensure smooth and efficient front desk operations.
• Support studio events and promotions.

Growth Opportunity: This position can grow into a managerial role, with additional responsibilities including:

• Overseeing day-to-day studio operations.
• Scheduling and coordinating instructor timetables.
• Managing inventory for food and drink offerings.
• Handling social media management and marketing efforts.

Financial Package:

• Competitive Salary: Competitive base salary, above market averages, based on experience and qualifications.
• Bonus: Annual bonus of 1-2 months salary for exceptional community engagement and retention.
• Additional Benefits: Free access to all TYD Studio classes and discounts on merchandise and food & beverage.

Criteria:

• Minimum 1 year of relevant work experience required (receptionist, assistant, sales, events, etc.) 
• Fluent in Arabic and English
• Warm and personable character
• Strong work ethic and a desire to help a new business grow
• Excellent communication and customer service skills
• Ability to work flexible hours as outlined below

Working Hours:

Sunday to Wednesday: 8 AM - 1 PM and 5.30 PM - 9 PM

Thursday: 8 AM - 1 PM

Saturday: 9 AM - 2 PM, 6 PM - 10 PM