Finance and Operations Manager

Background:

Anera is a nonprofit organization founded in 1968 that provides resources for refugees in Jordan and supports livelihood, education, and humanitarian relief projects. 

Millions of refugees from conflict currently live in Jordan. The country has more than two million Palestinian refugees registered with UNRWA, and about 655,000 Syrian refugees registered with UNHCR. From 2004-2011, Anera maintained an office in Jordan that managed programs in primary and vocational education, public health, disability support, and women’s empowerment for families in poor communities and refugee camps. 

In 2019, Anera returned to establish a permanent presence in Jordan in support of the refugees residing there. Anera has found strong support from Jordanian government officials, donors, and leading international organizations in the humanitarian and development fields. Today, Anera is officially registered with the Ministry of Social Development and is a key member of UN sector working group meetings, covering the areas of health, education, livelihoods, and basic needs. 

Job Overview:

The Finance and Operations Manager will oversee financial operations, grants management, compliance, procurement, logistics, and administrative functions for our Jordan office. This position plays a key role in outsourced accounting functions, with a strategic view towards potentially bringing these services in-house. The role requires close collaboration with program staff to develop project budgets, manage partner grants, and ensure compliance with financial and procurement standards. Additionally, the manager will work to enhance operational efficiency and scalability as the organization grows.

Responsibilities and Duties:

• Oversee daily operations across finance, human resources, compliance, procurement, logistics, and IT, ensuring alignment with strategic objectives and operational efficiency.
• Manage both outsourced and potentially in-house accounting functions, supervising external contractors, including accounting services and legal support.
• Work closely with program staff in Jordan and the finance team in the US to develop, analyze, and adjust project budgets, manage grants, and prepare donor financial reports.
• Ensure financial transparency and compliance with local regulations, organizational policies, and donor requirements.
• Conduct financial monitoring visits to implementing partners, review partner financial reports for compliance, and uphold stringent procurement policies and practices.
• Vet partners, vendors, and associates through due diligence processes and execute procurement as necessary, maintaining high standards of financial integrity to prevent fraud and corruption.
• Administer and oversee the product donations program, coordinating with the Product Donations Coordinator and managing relationships with service providers and partners.
• Coordinate relief operations to Gaza, ensuring efficient resource management and adherence to relevant laws and guidelines.
• Develop and implement operational policies and procedures to enhance organizational efficiency and ensure compliance with national and international standards.
• Prepare regular detailed reports for the Head of Programs on financial status, operational progress, challenges, and strategic opportunities.
• Coordinate with the legal advisor to apply for necessary approvals from relevant ministries, ensuring all operations adhere to local regulations and laws.
• Work closely with external auditors to ensure timely audits and facilitate the smooth submission of financial reports to government authorities for operational license renewal.
• Coordinate logistics for country-level visits, including scheduling stakeholder meetings, arranging field visits to project sites, and organizing accommodation as needed.
• Oversee IT and asset management, ensuring smooth operation of IT systems, tracking organizational assets, and maintaining infrastructure integrity.
• Provide financial training and capacity-building support to program teams to enhance their understanding of compliance, budgeting, and reporting requirements.
• Identify and mitigate financial and operational risks, ensuring strong internal controls and fraud prevention strategies.