Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
- Excellent knowledge of dealing with MS Office applications.
- Establishment of proper business correspondence, memoranda, reports and forms, including those of confidential nature.
- Maintaining a filing system for diverse data, memorandums and correspondence:
- Establishment of minutes of meetings and transcribes dictation from GM.
- Answering and channelling phone calls, arranging and reminding appointments for GM.
- Receives and screens office callers and visitors schedules and sets up appointments.
- Receives, opens, sorts all incoming mail; dispatches outgoing mail.
- Sees to proper handling, use and maintenance of office equipment and supplies; sees to cleanliness and maintenance of own area and GM’s office.
- Administers the distribution, filing and necessary information flow of the Duty Manager Reports.
- Establishes in co-ordination with the Hotel/General Manager the monthly planning of the Department Heads duties.
- Administers the gathering of necessary data in order to establish weekly attendance forecast for Department Heads; working days and day’s off for GM’s overview.
- Does necessary corrections if needed and informs the GM on changes.
- In-house Guest Letter to be established on regular basis together with Director of Rooms.
- Diverse lay-outs which goes in front of the guest.
- Makes sure that all memos are channeled through GM office in order to check the “copies to” and to inform the necessary departments if not already made.
- Keeps trace for daily briefings, follow-up and important information; to be prepared for the GM.
- Makes on a regular basis proposals to General Manager about new ideas, internal problems, etc.
- Regarding the proper information flow executive secertary is familiar with the organisation chart of the hotel and the relevant flow of information.
Qualifications
- Bachelor’s Degree or Diploma in Hospitality Management.
- Minimum 2 years of secretarial experience.
- Excellent reading, writing, and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Good communication and customer contact skills
- Service-oriented with an eye for details
- Ability to work effectively and contribute to a team
- Self-motivated and energetic
