الوصف الوظيفي
Noorart, an international company specializing in publishing and distributing educational materials, is looking for a dedicated and motivated Customer Service Representative to join our team for the night shift. The ideal candidate must have a strong background in teaching (Arabic, Religion, or English) with 5-10 years of experience. Excellent English communication skills are required, along with a passion for helping others and handling customer inquiries professionally. This role is perfect for individuals who are proactive, detail-oriented, and eager to contribute to a positive customer experience.Key Responsibilities:Handle customer inquiries and provide solutions via phone, email, and chat.Offer product information and assist customers with their needs.Ensure timely responses to customer queries and follow-ups.Maintain accurate records of customer interactions in the company’s CRM system.Collaborate with other departments to resolve customer concerns and improve service.Ensure high levels of customer satisfaction and maintain a positive rapport with clients.Qualifications:Gender: Male (as per shift requirements).Education: Bachelor's degree (Required). Preferred major in English Language, Arabic, or Religious Studies.Experience: 5-10 years of teaching experience in Arabic, Religion, or English.Strong verbal and written communication skills in English are a must.Problem-solving abilities and the capacity to work efficiently under pressure.Must be available to work night shifts consistently.Why Join Us?Competitive salary.Opportunities for professional growth and development.A dynamic, supportive, and collaborative work environment.
المرشح المفضل
عدد سنوات الخبرة
الحد الأدنى: 3 الحد الأقصى: 5
الشهادة
بكالوريوس/ دبلوم عالي
