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Clinical Affairs · Amman, Jordan
Clinical Optimisation Specialist
Eon Dental is a high-impact medical devices & tech company growing at neck-breaking speed. We are a team of over 300 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.
Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.
Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serve customers and dentists to robust backend solutions for process management and automation.
Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team’s exceptional talent to make our customers’ experiences outstanding.
Your Impact
The Clinical Optimisation Specialist will report to the Clinical Optimization Lead and will be responsible for identifying and implementing strategies to enhance clinical processes and improve patient outcomes. This role involves analyzing clinical data, optimizing treatment workflows, ensuring adherence to clinical protocols, and collaborating with healthcare teams to drive improvements in clinical performance and efficiency.
What You'll Do
Ensure that clinical processes and practices comply with established protocols and standards.
Assist in updating and enforcing clinical protocols as needed.
Monitor and assess the quality of clinical practices and treatment plans for own tasks only.
Conduct regular self audits and reviews to ensure adherence to quality standards and identify areas for improvement.
Work closely with DTD team to support the implementation of optimisation strategies.
Provide guidance and support to team members on clinical processes and protocols.
Assist in the development and delivery of training programs related to clinical optimisation.
Participate in continuous improvement initiatives and contribute to the development of new strategies to enhance clinical operations.
Stay updated on industry trends and best practices in clinical optimisation.
Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.
Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution.
Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.
What To Bring
Bachelor’s Degree in Dentistry or a dental-related field
Clinical experience
Very good command of English Previous experience in the clear aligner industry is preferred Postgraduate degree in orthodontics is a Plus Experience in customer service is a plus Good communication skills
What We Offer
Great culture and growth opportunity The chance to personally impact Eon’s customer experience Push your boundaries working with highly motivated and cross-functional teams
Then apply for this position by clicking on the apply button. All applicants must send an updated CV in English.
Clinical Affairs · Amman, Jordan
Clinical Optimisation Specialist
- declare that you have read, understood and accepted the above Data Policy
- are declaring that the information submitted to us is complete and true to the best of your knowledge, and understand that deliberate omissions and incorrect statements could lead to your application being rejected or to your later dismissal
- confirm that you have no previous history related to harassment, sexual exploitation, discrimination, physical or verbal abuse, intimidation or favoritism in the workplace
- are giving your freely consent to the processing of the submitted and later collected information
Privacy policy for recruitment using Teamtailor
The service for handling recruitments and simplifying the hiring process (the "Service") is powered by Teamtailor on behalf of eon Dental ("Controller" “we” “us” etc.). It is important that the persons using the Service ("Users”) feel safe with, and are informed about, how we handle User's personal data in the recruitment process. We strive to maintain the highest possible standard regarding the protection of personal data. We process, manage, use, and protect User's Personal Data in accordance with this Privacy Policy ("Privacy Policy").
1. General
We are the controller in accordance with current privacy legislations. The Users’ personal data is processed with the purpose of managing and facilitating recruitment of employees to our business.
2. Collection of personal data
We are responsible for the processing of the personal data that the Users contributes to the Service, or for the personal data that we in other ways collects with regards to the Service.
When and how we collect personal data
make an application through the Service or otherwise, adding personal data about themselves either personally or by using a third-party source such as Facebook or LinkedIn; and use the Service to connect with our staff, adding personal data about themselves either personally or by using a third-party source such as Facebook or LinkedIn. provides identifiable data in the chat (provided through the website that uses the Service) and such data is of relevance to the application procedure;
We collect data from third parties, such as Facebook, Linkedin and through other public sources. This is referred to as “Sourcing” and be manually performed by our employees or automatically in the Service.
In some cases, existing employees can make recommendations about potential applicants. Such employees will add personal data about such potential applicants. In the cases where this is made, the potential applicant is considered a User in the context of this Privacy Policy and will be informed about the processing.
The types of personal data collected and processed
The categories of personal data that can be collected through the Service can be used to identify natural persons from names, e-mails, pictures and videos, information from Facebook and LinkedIn-accounts, answers to questions asked through the recruiting, titles, education and other information that the User or others have provided through the Service. Only data that is relevant for the recruitment process is collected and processed.
Purpose and lawfulness of processing
The purpose of the collecting and processing of personal data is to manage recruiting. The lawfulness of the processing of personal data is our legitimate interest to simplify and facilitate recruitment.
Personal data that is processed with the purpose of aggregated analysis or market research is always made unidentifiable. Such personal data cannot be used to identify a certain User. Thus, such data is not considered personal data.
The consent of the data subject
The User consents to the processing of its personal data with the purpose of Controller’s handling recruiting. The User consents that personal data is collected through the Service, when Users;
make an application through the Service, adding personal data about themselves either personally or by using a third-party source as Facebook or LinkedIn, and that Controller may use external sourcing-tools to add additional information; and when they use the Service to connect to Controller’s recruitment department, adding personal data about themselves either personally or by using a third-party source such as Facebook or LinkedIn.
The User also consents to the Controller collecting publically available information about the User and compiles them for use in recruitment pu
