Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.
Reporting to the outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
To assist in recruiting and training all Outlet Colleagues
Balance operational, administrative and Colleague needs
Attend regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all Outlet menus
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Assist with other F&B functions and tasks as required.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Previous Food and Beverage leadership experience required
Previous point of sale system experience required
Computer literate in Microsoft Window applications required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all time
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