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Reporting to the Director of Technology, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead and manage the hotel’s day-to-day IT activity ensuring all standards are followed
Comply with the company’s IT Security Policy as it pertains to hardware, software, security/data safety
Ensure proper backup of all business related, user relevant data
Prepare the annual IT budget for the hotel and administer that budget in a fiscally responsible manner
Support the hotel’s standalone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices
Work and consult with hardware and software vendors to setup and maintain all required equipment
Ensure that the usage and installation of software is in accordance with the software licensing laws
Ensure that all IT team members are properly trained in the use of all related devices and equipment’s
Balance operational, administrative and Colleague needs
Follow departmental policies and procedures
Follow all safety policies
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Leadership experience in a similar role required
CompTIA A+ certification required
Novell Certified Netware Administrator preferred
Microsoft Certified Software Engineer
Understanding of TCP/IP networks
University/College degree in a related discipline required
Understanding of hotel applications an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable with exceptional attention to detail
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Window applications required
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.