1. JOB DETAILS: Job Title:Analyst, IT master data operations Reports to:Sr. Manager, IT Master Data Management Department:IT Function:Data Management Company:Hikma 2. JOB PURPOSE:
To ensure data maintained in SAP and related systems is managed in line with our policies and standards defined for master data creation and maintenance.
Identifying data quality improvements and / or misalignment across global operations.
Collaborating with global colleagues, ensuring data services are delivered within agreed timescales.
Driving continuous data management improvementglobally.
3. KEY ACCOUNTABILITIES:
Description
Performance Indicators
Policies & Procedures
Follows all relevant Master Data Management policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.
Contribute to MDM procedure development.
Adherence to policies, processes and procedures.
Day to day operations
Operate the MENA data management processes for the creation and update of customer, vendor, material master data in SAP and supporting systems, working with colleagues globally
Monitor progress of new requests for customer / vendor / material master data across the business, identifying potential data issues
Support the root cause analysis of data issues
Communicate the progress of new data requests to internal business stakeholders
Prepare and execute SOPs for data quality management processes as part of new data governance arrangements using the Information Steward tool to identify issues and resolve with business teams
Requests completed accurately and in line with agreed service levels.
Positive feedback from internal client on issue resolution.
Evidence of effective use of Information Steward output in support of data governance processes.
Job Related – Special Accountabilities
Use data analysis skills to support specific business projects where specific data analysis expertise is required.
