Action Against Hunger (ACF) is a leading humanitarian and development agency working to combat the causes of hunger and malnutrition in over 46 countries worldwide. Eleven years into the Syrian conflict, more than 1.3 million Syrians have sought refuge in Jordan; 676,164 are registered refugees and approximately 80% live in non-camp settings. This influx of refugees has strained Jordan's economy and resources, with Syrians often accepting worse working conditions and lower compensation than Jordanians and taking on low-skill, informal jobs in sectors such as in manufacturing, construction and agriculture. In 2022, Jordan had a 23% unemployment rate. For Syrian refugees, unemployment rates are significantly worse with 80% of Syrian refugees unemployed in 2021, up from 50% and 65% in 2019 and 2020.
With field offices in Irbid and Azraq and a head office in Amman, ACF has been operational in Jordan since 2014, delivering livelihoods, social protection WASH and MHPSS programming in Irbid, Zarqa, Mafraq, and Madaba governorates. Through its livelihoods and social protection program, ACF aims to improve the livelihoods status of Syrian refugees and vulnerable Jordanians through decent and sustainable employment opportunities; strengthening sustainable livelihoods and value chains and enhancing the capacity of local actors to promote economic opportunities and improve working conditions. So far, ACF has reached over 4,000 beneficiaries through its social protection and livelihood activities in 2022.
ACF is an active member of the Livelihoods, Basic Needs, Food Security and Durable Solutions Working Groups; Graduation Approach and Vocational Training Taskforces; and Common Cash Facility Steering Committee. ACF is also the co-lead of the WASH Working Group, an active participant in the Mental Health and Protection Working Groups and on the steering committee of the Jordan INGO Forum. ACF is looking for its program in Jordan for Accountability Assistant.
Work place: Position can be based in our Coordination Office in Amman or in our Office in Irbid.
Main Objectives:
1) Management of Feedback and Complaint system
2) Management of internal and external referrals
3) Support the enhancement of the participatory and accountability approaches
4) Fulfil organisational internal reporting requirements
5) Data Collection and monitoring activities
6) Fulfil general responsibilities and contribute to broader Action Against Hunger Jordan operational quality and consistency
Education:
Bachelor's degree in quantitative or qualitative research methods, social sciences, or other relevant field
Type of professional experience requested:
Language level:
English (Fair) and Arabic (excellent) required
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How to apply:
The application period closes on 04/01/2025
Action Against Hunger is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Action Against Hunger has zero-tolerance for bribery, corruption or abuse of power in any form. If you suspect or find yourself in a related situation during your interaction with Action Against Hunger, immediately contact the organization’s management through the following address:
abusereport(2)jo-actionagainsthunger.org.
Please note that any application submitted through the abuse report address will not be considered.
As the world’s hunger specialist, our primary goal is to create a better way to deal with hunger. For 40 years, we led the global movement that aims to end life-threatening hunger for good within our lifetimes. Our teams have been on the front lines, treating and preventing malnutrition across nearly 50 countries. We save the lives of children and their families. We are there for them before and after disaster strikes. We enable people to provide for themselves, see their children grow up strong, and for whole communities to prosper. We constantly search for more effective solutions, while sharing our knowledge and expertise with the world. We push for long-term change. We will never give up. Until the world is free from hunger. If you’ve got the technical skills and the drive to pursue humanitarian action, there’s no better place than the Action Against Hunger international network. We provide equal employment opportunities (EEO) to all employees & qualified applicants for employment without regard to race, color, religion, gender-identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Action Against Hunger complies with all applicable laws governing nondiscrimination in employment.