A leading company in the fashion industry is looking to hire a Reseller Operations Specialist to support and manage the reseller program in Iraq. This role plays a crucial part in optimizing the reseller network, ensuring smooth operational processes, and supporting resellers in achieving success.
Role Summary:The
Reseller Operations Specialist will be responsible for overseeing the reseller network, ensuring efficient onboarding, supporting resellers to meet sales targets, and managing operational processes. This role requires a passion for working with resellers, excellent organizational skills, and the ability to optimize business processes.
What You’ll Do:•
Reseller Onboarding & Support: Design and implement an effective onboarding process, providing training materials, starter kits, and dedicated support for new resellers.
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Performance & Earnings Management: Monitor sales performance, oversee commission structures, and manage the distribution of earnings based on net sales.
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Community & Engagement Building: Foster a sense of community among resellers through events, meet-ups, and social media engagement, promoting collaboration and mutual goals.
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Operational Coordination: Work with finance and customer support to facilitate fund withdrawals and resolve reseller inquiries across platforms.
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Sales Incentives & Rewards Program: Develop programs to motivate resellers, including leaderboards, monthly challenges, and performance-driven rewards.
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Market Localization: Create and distribute localized promotional materials tailored to local trends, and highlight success stories from Iraq to attract new resellers.
What You Bring:•
Operational Excellence: Proven experience managing operations from onboarding to commission distribution, with attention to detail and process optimization.
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Sales Motivation: Passion for helping resellers succeed, understanding their challenges, and providing them with the tools they need to perform at their best.
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Analytical Skills: Ability to track and analyze performance metrics, using data to drive insights and improve reseller engagement.
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Cultural Awareness: Strong understanding of local market dynamics, with the ability to create content that resonates with resellers in Iraq.
Qualifications:• Bachelor’s degree in Business, Marketing, Operations, or a related field.
• 3+ years of experience in operations, sales support, or a similar role.
• Strong communication skills with experience in relationship building and managing external partnerships.
• Proficiency in data analysis tools for tracking reseller performance.
• A self-starter with the ability to work independently and take initiative.
Preferred Skills:• Experience managing reseller programs and building brand communities.
• Knowledge of local market trends and dynamics in Iraq.
• Familiarity with performance tracking tools and incentive programs.
Requirements• Proven track record in operational management, especially in the reseller or sales support sectors.
• Solid understanding of performance-driven sales models, including commission structures and incentive programs.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Strong problem-solving skills, with the ability to identify issues and provide effective solutions.
• Ability to work collaboratively with teams across different departments to achieve goals.
• Flexibility to adapt in a fast-paced, growing business environment.
