Mission of the job
As pre-sales Expert you will be responsible as the expert for consulting presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced pre-Sales and sales Team members. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for pre-sales/Sales members.
Tasks and Responsibilities
· Act as a Technology Consultant to Asiacell’ s Enterprise Sales Team, advising them on the best solutions and technologies for customer Solutions needs
· Daily visits to enterprise and SME customer to generate new leads and to convert those leads into sales
· Capture and document customer Technical requirements.
· Participate in technical interactions with prospective clients and customers
· Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Asiacell Enterprise solution Services.
· Coordinating with Marketing to ensure that the right offering is on the market at the right time
· Have full knowledge of the product, services and solutions offered locally as well as in similar countries.
· Coordination with account mgrs., Customer care to ensure an excellent customer service is provided.
· Help in Design and costing of customized solution as per customer requirement with support of the marketing/technical team.
· Generate weekly & monthly dashboard to monitor pre-sales activity
· Participate in developing, training, and motivation of Pre-sales team
· Have extensive knowledge of competitor business/technical model and position accordingly
Qualifications:
· Bachelor’s Degree in Telecommunications or in Computer Science or in Engineering qualifications.
· 3 - 5 years’ work experience in a telecommunications or IT environment or ISP companies.
· Ability to manage multiple projects at the same time.
· Extensive vendor management experience.
· Strong sense of urgency, proactive and responsive behavior, follow-through, and customer empathy.
· Knowledge of the Telecommunications market a must
· Effective communication skills, written and oral
· Language skills (English, Arabic).
Behavioral Competencies:
· Delivering Results & Fostering Ownership
· Building Customer Value
· Networking & Influencing Collaboratively
· Leading Teams
· Driving Change.
Technical Competencies:
· Competency Name
· B2B Solution Selling
· B2B Product / Portfolio Strategy Development
· Key Account Management
· Bidding & Tendering Process
· Telecom Market & Industry Knowledge
· B2B Sales Planning
Overview Asiacell is a leading provider of quality mobile telecommunications services in Iraq, with 18.3 million subscribers. Asiacell was the first mobile telecommunications provider in Iraq to achieve nationwide coverage, offering its services across all of Iraq’s 18 governorates including the national capital Baghdad and all other major Iraqi cities. Asiacell’s network covers 97% of the Iraqi population, making Asiacell’s national coverage the most extensive of any Iraqi mobile telecommunications operator. In 2012, Asiacell was recognized by the French market research firm Altai as being Iraq’s leading brand – not only in the mobile telecommunications market but across all industry sectors – a reflection of Asiacell’s strong brand recognition and its established reputation for quality, reliability and service. In 2011, the Iraqi Ministry of Communications (MOC) recognized Asiacell as the “best GSM operator” in Iraq. Asiacell achieved nationwide network coverage by 2009 and continues to strive to be the first choice for mobile telecommunications in Iraq. Prior to its conversion to a private joint stock company in anticipation of the IPO, Asiacell was the largest limited liability company in Iraq. Asiacell enjoys the strong support of its shareholders. These include its founder, Mr. Faruk M. Rasool, as well as its strategic partner and key shareholder Qatar Telecom (Ooredoo), which has vast experience in successfully operating and supporting mobile telecommunications providers across the MENA region and South-East Asia.
