Responsibilities
Coordinating Air, Sea and Land Operations for Import/Export
Tracking Project KPIs closely
Daily planning and scheduling of assigned pickups and deliveries
Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments
Organizing pickups and deliveries through effective communication with shippers and consignees
Understanding customer requirements and ensuring consistent operational and customer service levels
Regularly communicating shipment status information, reporting delays and additional costs to customers
Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability
Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment
Preparing accurate daily reports for management
Inputting status and costs in Move One database in a timely manner as per SOPs
Assisting with any other duties/projects assigned by the supervisor to meet business requirements
Minimizing operational costs, optimizing efficiency, and increasing operations profitability
Monitoring the progress of jobs and services - Planning, Execution, and Billing
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