Officer - PMO & Processes

The PMO Officer is responsible for supporting the Project Management Office (PMO) to ensure that projects are effectively managed, and aligned with organizational goals to achieve planned deliverables, on the other hand, the PMO officer is responsible for drafting and designing the processes within the organization, implementing processes on workflow system and support all departments to enhance their processes or any system issues.

This role facilitates communication between project teams and ensures that project management methodologies, tools, and standards are adhered to across all initiatives. The PMO Officer is key in resource allocation, project tracking, and reporting, ensuring that projects are delivered on time, within scope, and budget.

Roles:

• Draft project plans, key milestones, and project goals.

• Monitor and track project progress, providing regular updates and reports to stakeholders.
• Assign the task to the correct resources and resources.
• Ensure accurate documentation of project plans, schedules, and risks.
• Design new workflows and processes that are more efficient, effective, and aligned with the organization’s goals.
• Identify and escalate project risks and issues for resolution.
• Identify inefficiencies, bottlenecks, and opportunities for improvement.
• Develop proper process documentation for each process in a workflow, including decision points and interfaces between different departments.
• Ensure that all processes and workflows comply with relevant regulations, industry standards, and best practices.
• Implement quality control measures to maintain high standards.
• Work closely with stakeholders to understand their workflow needs and challenges.
• Collaborate with stakeholders to ensure processes are integrated across the organization.