Laundry Valet
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:
• Responsible for pick up and delivery of guest laundry
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry
• Check all items for damage and stains and take appropriate action to rectify these issues
• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary
• Responsible for delivering all guest items punctually and in a professional, courteous way
• Assist in the loading and unloading of dryers and sort out washed laundry items
• Assist in inventories and attend all trainings as informed and scheduled
Skills
Education, Qualifications & Experiences You should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Location Erbil, Iraq – Kurdistan Conveniently located ten minutes away from Erbil International Airport in the midst of the Fairground and business centers yet uniquely adjacent to the English and Italian villages while overlooking the breathtaking Sami Abdul Rahman park; one of the largest parks in the Middle East. The hotel’s exceptional location gives an opportunity to explore touristic sites such as the historical “... Citadel” and downtown bazaars, making Erbil Rotana convenient for the business and leisure travelers. The five-star hotel is designed in a vibrant modern style offering an impressive experience in its 201 contemporary and spacious rooms and suites overlooking the stunning skyline view of the breathtaking Sami Abdul Rahman Park or our fascinating outdoor swimming pool. 5 international restaurants with mesmerizing food adhering to all tastes and served by friendly, professional and efficient staff. In addition to state of the art 7 fully equipped meeting & events venues with flexible seating plans to accommodate all requests. Soothe your cares away with the wide array of treatments at Bodylines Fitness & Wellness Club. A fully equipped gymnasium, separate male and female Sauna and Steam room. An option of an outdoor relaxation at the swimming pool surrounded by natural greenery.
