Housekeeping Manager

·  Applying and following the client contractual QHSE obligations, PSGS’s QHSE policy and procedures.

• Maintaining the integrity of the ISO Management Documentation System and standards of ISO 9001, ISO 14001, ISO 22000, & ISO 45000.
• Managing the daily activities of the Housekeeping department to include appropriate cleaning of all accommodation rooms, offices, recreations and external areas
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction
• Supervises on a daily basis the job the Housekeeping staff
• Purchasing, re-orders and maintaining Housekeeping supplies and inventory
• Ensuring the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment
• Maintaining a high level of personal hygiene for all employees at all times
• Ensuring strict adherence to QHSE policies
• Handling client complaints related to Housekeeping and takes corrective measures
• Receiving feedback from the client at the end of every month
• Maintaining safety standards within Housekeeping department.
• Ensuring adherence to quality expectations and standards
• Identifying, recommending, developing, and implementing new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
• Preparing work schedules and trains all Housekeeping staff
• Checking the occupied and departure rooms, giving special attention to guest needs.
• Realizing customer needs, changing goals and directs promptly
• Performing other duties as directed
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