الوصف الوظيفي
Housekeeping AttendantJob DescriptionWe are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as: • Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately • Clean rooms and bathrooms, performing any combination of the following duties • Keep fire exits and stair ways clear of any obstruction • Check and report any maintenance work required immediately • Pick up any litter from corridors and pathways • Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets • Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal • Replenish bathroom supplies and room supplies • Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary • Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times • Remove Room Service tray and trolley from guestroom and corridors • Inform valet service to collect guests clothes for laundry, dry cleaning or pressing servicesSkillsEducation, Qualifications & Experiences You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage. Knowledge & CompetenciesThe ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies: Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability TeamworkJob Location Iraq Located in the heart of Erbil’s thriving business district and extremely close to its major shopping areas, Erbil Arjaan by Rotana is the ideal choice of hotel apartments for corporate and leisure travellers visiting the city. Popular tourist attractions such as the historic Citadel and bustling downtown bazaars are also nearby, while the property is a 10-minute drive from Erbil Internat... ional Airport. An upscale property with 168 modern and fully-furnished serviced hotel apartments, Erbil Arjaan by Rotana is a home away from home, ideal for long-stay guests seeking comfort and convenience. From classic studios to one and two-bedroom suites, there is choice to suit every travellers need. Two international restaurants promise a tempting and extensive range of global cuisine catering to all tastes. For meetings and events, seven fully-equipped and flexible venues offer the latest audio-visual equipment and several seating plan options to meet the needs of a variety of social and business occasions. From gym workouts to relaxing treatments, Bodylines Fitness & Wellness Club will leave guests feeling refreshed and revitalised. 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