The Facilities Management Officer is responsible to oversee the efficient and effective operation of facilities within an organization. This includes managing the maintenance, safety, security, and cleanliness of buildings and grounds to ensure they meet operational needs and comply with regulatory requirements. Additionally, Facilities Management Officers may be responsible for managing facility budgets, coordinating renovations or construction projects, and overseeing vendor contracts for services such as cleaning, security, and maintenance. Their primary goal is to create a safe, comfortable, and productive environment for employees, visitors, and tenants while optimizing facility resources and minimizing operating costs.
Oversee the maintenance and repair of buildings, equipment, and systems, ensuring they are in good working condition and comply with safety standards.
Implement and enforce safety and security protocols to protect occupants and assets, including emergency response procedures and access control measures.
Optimize the use of space within facilities, coordinating office layouts, furniture arrangements, and workspace configurations to maximize efficiency and productivity.
Coordinate with external vendors and service providers to procure necessary services such as cleaning, landscaping, security, and maintenance, ensuring quality and cost-effectiveness.
Develop and manage facility budgets, monitoring expenses, forecasting costs, and identifying opportunities for cost savings and efficiency improvements.
Ensure compliance with relevant regulations, codes, and standards governing facilities management, conducting inspections and audits as necessary.
Implement sustainability initiatives to reduce energy consumption, waste generation, and environmental impact within facilities.
Develop and maintain emergency preparedness plans, including evacuation procedures, emergency contacts, and crisis management protocols.
Serve as a point of contact for tenants and occupants, addressing their concerns, coordinating services, and maintaining positive relationships.
Maintain accurate records and documentation related to facilities management activities, including maintenance logs, work orders, and compliance reports.
Understanding of facility management concepts, including maintenance best practices, safety regulations, and sustainability principles.
Knowledge of building systems and equipment, such as HVAC, plumbing, electrical, and fire protection systems, to effectively oversee maintenance and repairs.
Ability to plan, organize, and manage facility-related projects, including renovations, upgrades, and maintenance initiatives, from inception to completion.
Strong verbal and written communication skills to effectively communicate with internal stakeholders, external vendors, and tenants, and to convey complex information clearly and concisely.
Analytical skills and critical thinking abilities to identify issues, evaluate options, and implement effective solutions to address facility-related challenges and optimize operations.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus