Erbil - UPS Operations Coordinator
Job Description
Responsible for custom Erbil Import manifesting for Iraq
Doing the arrival in the UPS system
Attending the customer import and export call queries
Providing the Import custom official receipts for duties and taxes to the customers
Creating receipts for the custom cleared shipment of each MAWB along with the UPS tracking such as custom duties, disbursement fees and brokerage fees in local currency
Daily follow up for the Remote area delivery agent until the shipment is delivered and manual pod is updated by operations coordinator.
Creating the Free Domicile Receipts in USD as per the system or Ups Request.
Sending the weekly Petty cash Report with all details of the cost & sell with Free domicile receipts scan copies along with excel sheet to Erbil Finance team on every Tuesday.
Resolving customer Complaints and issues related to Import Operations and Forwarding to the operations manager for the resolution.
AWB Copy, Invoice, packing list if applicable are scanned into Ups system called international document imaging system {IDIS}.
All exports shipment Pick up scan is updated in the system manually in Tundra TPD.
Skills
Work effectively as a team contributor on all assignments.
Interact professionally with other employees, customers and suppliers.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Perform quality work within deadline with or without direct supervision
Able to work out of core office hours as required.
Ability to gain respect, led by example and build good relationships with customers, partners and colleagues.
Excellent time management and multi-tasking skills.
Performs well under pressure.
Proactively seeks to self-educate on developments in the local and international moving industry. Is acutely aware of the competitors.
Use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations activity and procedures.
Job Location Erbil, Iraq Job Role Logistics and Transportation Years of Experience Min: 1 Residence Location Erbil, Iraq
