Responsible for custom Erbil Import manifesting for Iraq
Doing the arrival in the UPS system
Attending the customer import and export call queries
Providing the Import custom official receipts for duties and taxes to the customers
Creating receipts for the custom cleared shipment of each MAWB along with the UPS tracking such as custom duties, disbursement fees and brokerage fees in local currency
Daily follow up for the Remote area delivery agent until the shipment is delivered and manual pod is updated by operations coordinator.
Creating the Free Domicile Receipts in USD as per the system or Ups Request.
Sending the weekly Petty cash Report with all details of the cost & sell with Free domicile receipts scan copies along with excel sheet to Erbil Finance team on every Tuesday.
Resolving customer Complaints and issues related to Import Operations and Forwarding to the operations manager for the resolution.
AWB Copy, Invoice, packing list if applicable are scanned into Ups system called international document imaging system {IDIS}.
All exports shipment Pick up scan is updated in the system manually in Tundra TPD.