Emergency Services Dispatcher

**This position will be physically located in Iraq in support of LOGCAP**

Under the supervision of the Emergency Dispatcher Lead, the Emergency Services Dispatcher, functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for Fire and Emergency Services responses. Dispatches emergency personnel to situations requiring critical response. Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio. Posts assignment information on dispatch board. May issue regular and special equipment to emergency personnel. May contact emergency personnel to verify assignment locations.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for Fire and Emergency Services responses.
• Dispatches emergency personnel to situations requiring critical response.
• Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio.
• Posts assignment information on dispatch board.
• May issue regular and special equipment to emergency personnel.
• May contact emergency personnel to verify assignment locations.
• Perform other duties as assigned.

• Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.
  • High school diploma or equivalent required. Must provide a copy of the diploma.
  • Must be a U.S. Citizen
  • IFSAC or Proboard Telecommunicator II certification
• Experience:
  • Minimum two (2) years experience as an Fire Department Emergency Service Dispatcher
• Skills:
  • Ability to communicate clearly on the radio and telephone.
  • Ability to record, transmit, and report information accurately.
  • Must be able to read, write and speak English fluently.
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies.

• Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.
  • High school diploma or equivalent required. Must provide a copy of the diploma.
  • Must be a U.S. Citizen
  • IFSAC or Proboard Telecommunicator II certification
• Experience:
  • Minimum two (2) years experience as an Fire Department Emergency Service Dispatcher
• Skills:
  • Ability to communicate clearly on the radio and telephone.
  • Ability to record, transmit, and report information accurately.
  • Must be able to read, write and speak English fluently.
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for Fire and Emergency Services responses.
• Dispatches emergency personnel to situations requiring critical response.
• Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio.
• Posts assignment information on dispatch board.
• May issue regular and special equipment to emergency personnel.
• May contact emergency personnel to verify assignment locations.
• Perform other duties as assigned.