https://bayt.page.link/BHTyFybrpw7sJhQKA
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

COLLECTING POOL OF CANDIDATES FOR OUR UPCOMING PROJECTS IN IRAQ!


We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.



Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

المرشح المفضل

منطقة الإقامة
العراق
الجنسية
العراق

Al Khinji Recruitment has been providing a range of innovative and effective recruitment solutions to some of the largest companies in Qatar, UAE, Saudi Arabia, Oman and part of African continent. We recruit across a wide range of industries and at all position levels. Our primary activity is Permanent staff recruitment for either single, large volume or ongoing staffing requirements. We believe that in order to provide clients with optimum solutions to human capital requirements, it is necessary to acquire a thorough understanding of the clients’ business and needs. Designated consultants spend time on site, acquiring knowledge of the company culture, working environment and expectations of the client. In this way a relationship based on knowledge, trust and integrity is built and a long term business partnership evolves. With due regard for clients’ requirements, candidates from previously disadvantaged backgrounds are actively sourced and put forward for suitable positions. We offers tailored retained, contingency and headhunting recruitment services across the following Engineering sectors in construction field: • Infrastructure • MEP • High Rise • Hospitals • Malls • Stadiums • Ports • Dredging • Tunneling

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