Zonal Training Specialist

Dyson is a global technology company with engineering, research, development, manufacturing and testing operations in Singapore, the UK, Malaysia, Mexico, China and the Philippines. Having started in a coach house in the UK, Dyson has consistently grown since it was established in 1993. Today, it has a global headquarters in Singapore and a technology campus in the UK spanning over 700 acres in Malmesbury and Hullavington. Dyson remains family-owned and employs 14,000 people globally including a 6,500 strong engineering team. It sells products in 85 markets in over 425 Dyson direct retail stores around the world, including a Dyson Virtual Reality Demo Store.

The Zonal Training Specialist (Sales) is responsible for delivering, and managing training programs that enhance the sales skills, product knowledge, and overall performance of sales teams within a designated region or zone. This role focuses on equipping sales representatives, managers, and support staff with the necessary tools and knowledge to meet sales targets and drive business growth. The specialist will work closely with regional sales leadership to identify training needs, create customized programs, and ensure that sales training initiatives are effectively implemented across the region.

Key Responsibilities:

• Sales Training Needs Analysis: Collaborate with GSM and zonal sales leaders and managers to assess training needs and identify skill gaps or performance issues across the sales team in the assigned zone.
• Develop Training Programs: Design and develop customized sales training programs that align with company objectives, sales targets, product offerings, and the specific challenges of the region.
• Training Delivery: Lead and facilitate a variety of training programs for sales representatives, managers, support staff and Partner staff and trainers, using both in-person and virtual delivery methods. Focus areas include product knowledge, sales techniques, customer relationship management (CRM) software, and other sales tools.
• Onboarding New Sales Representatives: Manage the onboarding process for new hires, ensuring they receive the necessary training and resources to effectively transition into their sales roles.
• Understanding of digital tools and assets
• Sales Performance Coaching: Provide ongoing coaching to individual sales team members to improve performance, including one-on-one sessions and team workshops focused on overcoming challenges and optimizing sales strategies.
• Monitoring and Reporting: Track the effectiveness of training programs through performance metrics, assessments, and feedback surveys. Provide regular reports on key performance indicators (KPIs) such as training participation, completion rates, sales improvement, and knowledge retention.
• Collaborate with Leadership: Work closely with zonal sales managers and regional leadership to ensure alignment between training programs and regional sales goals. Offer actionable insights and recommendations for improving sales team performance.
• Trainer Development: Identify and mentor potential in-house trainers or sales champions within the region to promote peer-to-peer learning and ensure the sustainability of training programs.
• Continuous Improvement: Stay updated on the latest sales techniques, tools, and trends, integrating new methodologies into training content to keep programs relevant and effective.
• Sales Enablement: Support the development and deployment of sales enablement materials such as product guides, sales playbooks, pitch decks, and other resources that help sales teams engage effectively with prospects and customers.
• Compliance & Documentation: Ensure all training programs are compliant with company policies and industry regulations. Maintain detailed records of training sessions, certifications, and employee performance evaluations.

• Education: MBA, Bachelor's degree in Business, Sales, Marketing, or a related field.
• Experience:
  • 8-10 years of experience in sales training, sales enablement, or sales operations, preferably in a sales-driven or performance-based environment.
  • Previous experience in a zonal or regional role, with a deep understanding of the sales process and the challenges faced by sales teams in the field.
• Skills:
  • Excellent presentation, facilitation, and public speaking skills.
  • Strong knowledge of sales methodologies and best practices.
  • Ability to tailor training content to various levels of sales experience and regional market conditions.
  • Strong analytical skills with the ability to assess training effectiveness and sales performance.
  • Outstanding communication, interpersonal, and relationship-building abilities.
  • Ability to motivate and inspire sales teams through effective coaching and leadership.
• Other Requirements:
  • Willingness to travel within the designated zone to deliver training sessions and support sales teams.
  • Ability to work autonomously and as part of a cross-functional team.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.