Wintel - Support Specialist

Job Title: Wintel Support Specialist
Location: Pune
 

Wintel Support Specialistprovides technical support for Microsoft Windows and Intel-based systems, including troubleshooting, resolving issues, and maintaining the stability of the environment.

Key Responsibilities and Skills:

• Troubleshooting and Problem Resolution:
• Diagnose and resolve hardware and software issues related to Windows servers and client machines. 
• Identify root causes of problems and implement effective solutions. 
• Document issues, resolutions, and knowledge base entries. 

• Other Tasks:
  
  • Participate in change management processes.
  • Work with other IT teams and stakeholders.
  • Stay up-to-date with the latest technologies and best practices.
  
  
  
  
  Soft Skills:
  
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.