Windows System Administrator

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job description

Windows Systems Administrator

Job Description

The main focus of the position is to provide Cloud, Infrastructure, and Automation support for our Global Enterprise Services. Additional technologies include VMWare, Citrix, Windows, Linux, Cloud, Ansible, and Security. The System Administrator will be responsible for the maintenance, support, and troubleshooting of our infrastructure environments as well as ensuring they are highly available and secure to guarantee their operation. Systems Administrator should be able to work under the direction of Management, Leads, Experts and Sr. Sysadmins. Must follow methods provided by peers and comply with established service metrics.

What you´ll do:

• Oversee daily administration of a large-scale server environment, including both physical and virtual machines.
• Create and implement automation tools and processes to enhance operational scalability.
• Perform Citrix infrastructure upgrades as necessary (PVS).
• Manage Citrix Provisioning Services and Machine Creation Services.
• Migrate Citrix applications from on-premises to Azure or AWS cloud platforms.
• Conduct audits and monitor system health and availability.
• Handle Disaster Recovery testing and restore critical services during DR events.
• Ensure 24/7 availability of production servers and applications within a collaborative team setting.
• Address incidents and requests, with on-call availability as part of a team rotation outside regular business hours.
• Utilize technical tools to perform daily administrative tasks, root-cause analysis, and service restoration (e.g., backup, restore, failover, log interpretation, and performance monitoring).
• Foster positive and cooperative relationships within and outside the team, maintaining a friendly, open, honest, and accepting manner.
• Perform additional related duties as assigned.

Beneficial skills

• Experience with AWS Cloud Environment.
• Proficiency in VMware, vSphere, and vCenter.
• Familiarity with ServiceNow and Jira.
• Expertise in PowerShell scripting and working within Agile environments (LeSS, SAFe, Scrum, and/or Kanban).

Qualifications

• What your background looks like: Bachelor's degree in Science or Engineering. 3-5 years of experience in supporting open-source and Windows infrastructure, systems administration, and hardware/software troubleshooting. Proficiency in virtualization and/or cloud technologies (VMware, AWS, Azure, GCS). Understanding of DNS and DHCP technologies. Ability to work with systems automation tools (e.g., BladeLogic, Ansible) and scripting languages (PowerShell, Python, Perl) is highly desirable. Experience and expertise in Citrix Infrastructure. Strong attention to detail and a drive for success; capable of working independently with minimal supervision, as well as effectively communicating with both technical and non-technical colleagues. Knowledge of scripting languages (e.g., PowerShell, Python, Bash, Perl) is a significant advantage. Familiarity with Appventix is a plus. Strong work ethic with a natural tendency to take ownership of incidents and requests.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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