Here is an opportunity at Amazon for highly talented, bright and driven people to create history. If you would like to be a part of the team, this is your chance. The India Operations WHS Program Lead will own Workplace Health and Safety for Value Added Services (VAS) across multiple categories. We are looking for strong self-driven individual , who are passionate about safety and will help build a strong safety culture and compliance across our 3P partners and technicians. The individual will need to be updated on India safety regulatory framework to provide the right support to the independent contractor/ partner within the legal ambit. This individual will partner with Program Managers of Consumer Business, Regional Safety Managers, Training managers and Legal Counsel to ensure partner compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will drive continuous improvement initiatives across partners to reduce risk while installing the devices and Out on Road for our technicians. The leader must demonstrate the ability to build trust and confidence with the consumer business team and influence change through providing comprehensive risk assessments and safety data analysis. As VAS leader, the individual will be responsible to work with the VAS category leader and the team of program managers to create and update the VAS safety strategy document. They will provide updates to the leadership on monthly and quarterly progress on the strategy through the Monthly and Quarterly Business review documents. The individual will be required to identify best practices and incorporate them into our standards to continuously improve partner safety policies. They will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrate this expertise when working with partners. The job would require 30 % travel Pan India to assess partner performance and working with operational teams to streamline performance. The candidate would be expected to utilize approved communication channels to run safety campaigns for the independent contractors and partners. They will create a mechanisms to gauge partner performance and update leadership through weekly and monthly review mechanisms.
Key job responsibilities
Here is an opportunity at Amazon for highly talented, bright and driven people to create history. If you would like to be a part of the team, this is your chance. The India Operations WHS Program Lead will own Workplace Health and Safety for Value Added Services (VAS) across multiple categories. We are looking for strong self-driven individual , who are passionate about safety and will help build a strong safety culture and compliance across our 3P partners and technicians. The individual will need to be updated on India safety regulatory framework to provide the right support to the independent contractor/ partner within the legal ambit. This individual will partner with Program Managers of Consumer Business, Regional Safety Managers, Training managers and Legal Counsel to ensure partner compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will drive continuous improvement initiatives across partners to reduce risk while installing the devices and Out on Road for our technicians. The leader must demonstrate the ability to build trust and confidence with the consumer business team and influence change through providing comprehensive risk assessments and safety data analysis. As VAS leader, the individual will be responsible to work with the VAS category leader and the team of program managers to create and update the VAS safety strategy document. They will provide updates to the leadership on monthly and quarterly progress on the strategy through the Monthly and Quarterly Business review documents. The individual will be required to identify best practices and incorporate them into our standards to continuously improve partner safety policies. They will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrate this expertise when working with partners. The job would require 30 % travel Pan India to assess partner performance and working with operational teams to streamline performance. The candidate would be expected to utilize approved communication channels to run safety campaigns for the independent contractors and partners. They will create a mechanisms to gauge partner performance and update leadership through weekly and monthly review mechanisms.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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