Web Tech Practice /Project Manager

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project Manager

• Provide overall leadership, oversight etc to build and run the WebTech Practice capability within WPB IT; across all dimensions, including people, processes and tools.
• Maintaining good working relationships with CTO WebTech Resources, Cybersecurity, WPB Application Teams, WPB Support and Change Management, WPB Risk and Control Management, and senior WPB IT Management.
• Maintain good working relationships with WebTech Practice Leads in other Lines Of Business to help identify and progress opportunities for efficiencies, cost reductions, risk reductions.
• Leverages past experience and uses strong communication skills to collaborate effectively with all stakeholders including customers, senior management and other business leaders.
• Accountable to ensure best practice, standards, recommended tools and technologies are used within WPB IT.
• Ensuring that vulnerabilities for WebTech technologies are remediated in a timely manner, according to their risks. Governance over critical patching and production of MI.
• Ensuring that non-compliances with Standards are remediated in a timely manner. Tracking and reporting progress.
• Ensuring that regular software patching is carried out.
• Ensure Instances of WebTech technologies are included in Service DR exercises and Backup & Restore exercises.
• Ensuring that Evergreening of WebTech Technologies is planned and completed in advance of Vendor End Of Support deadlines.
• Act as escalation point for all WebTech issues which teams are unable to resolve themselves.
• Influence CTO/Cyber teams to adapt/evolve to meet WPB requirements and vice versa
• Governance over compliance to WebTech Security Standards; Approval of membership to privileged access groups.
• Ensuring that WebTech technologies are built using the Superstack.
• Governance of OAT, access, WebTech monitoring, DR exercises and quality controls against standard baselines before go-live.
• Make judgement calls about adoption of technical debt.
• Apply technical and managerial experience to identify most important parts of a problem
• Governance over technical interviews, assessments and certification for cross-training into Practice functional roles.
• Improve the efficiency and effectiveness of the virtual team by automating manual tasks.