Amazon’s Vendor Investigations and Transaction Accuracy (VITA) team is seeking a highly motivated Senior Risk Investigations Specialist to join the Retail Investigations team at our Hyderabad, India location. The ideal candidate will be a self-driven professional, capable of handling complex, ambiguous, and comprehensive investigations, identifying underlying business issues, and recommending effective controls.
As a Senior Specialist, you will collaborate with Product and Program Managers, Business Intelligence, Machine Learning teams, and Risk SMEs to address business requirements. You will also interact with stakeholders outside of VITA to ensure the alignment of investigative efforts.
This role requires close collaboration with multiple teams, including Legal, Human Resources, Finance, Accounting, Corporate Audit, Field Security, Loss Prevention, IT, and Fraud Security, among others, to ensure comprehensive risk management and resolution.
Key job responsibilities
Key Job Responsibilities:
Senior Fraud Investigator: Provide investigative services and expert guidance to cross-functional teams across the organization, ensuring timely and accurate results.
Complex Forensic Investigations: Conduct detailed forensic investigations in a dynamic and ambiguous environment using data analysis, SQL queries, internal tools, and external intelligence sources.
Ownership of Investigation Lifecycle: Demonstrate high levels of ownership by defining investigation requirements, tracking progress, identifying blockers, and providing resolutions or workarounds.
Project Management: Serve as a Project Manager for short-to-medium-term investigations, establishing procedures, monitoring progress, and ensuring successful outcomes.
High Standards: Produce effective documentation that summarizes findings, proposes solutions, and ensures clarity and transparency in reporting.
Policy and Process Improvement: Identify gaps and risks in existing mechanisms and policies, offering recommendations to policy-owning teams to enhance efficiency and security.
Technology Collaboration: Spot technology gaps and collaborate with tech teams to develop and implement solutions that address those gaps.
Risk Mitigation: Drive broader risk mitigation efforts by working closely with teams such as Internal Audit, Loss Prevention, and other relevant stakeholders.
Team Guidance: Provide effective coaching and mentorship to team members, fostering professional development and cross-skilling opportunities within the VITA team.
About the team
Vendor Investigations & Transaction Accuracy (VITA) is a key vertical within Global Finance Operations (FinOps), part of the Theft, Fraud, Abuse, and Waste (T-FAW) program. VITA is dedicated to identifying, preventing, and recovering erroneous, fraudulent, or wasteful payments made to vendors worldwide. Leveraging rule-based models and machine learning (ML) techniques, VITA effectively detects duplicate or fraudulent invoices, data anomalies, and potentially fraudulent vendors across both the corporate and retail sectors.
- 6+ years of post-qualification experience in risk and fraud management
- Experience in data mining techniques or related analytics to detect fraud patterns, financial crimes, payment fraud, collusion etc.
- Bachelor's degree in accounting with professional certifications/experience in Investigations
- Experience in handling complex, high-value investigations (e.g. retail, cybercrime, accounts payable fraud) in a global organization
- Experience in organizing and analyzing case management databases
- Basic knowledge of investigation interviews, privacy laws, evidence gathering and the judicial process
- Fluent written and verbal communication skills
- CA, CWA or CFE certification
- Knowledge of loss prevention mitigation techniques applicable to distribution centers and supply chain operations
- Moderate to advanced knowledge of SQL
- Experience managing, analyzing and communicating results to senior management
- Experience working with global stakeholders
- Knowledge of laws and regulations of EU /NA region wrt ecommerce/vendors etc
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