Vice President, Integrated Risk Management, GRC Tech

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express’ Global Risk and Compliance Technology (GRCT) organization provides engineering solutions that support acceleration of the strategies of the company's Privacy, Audit, Risk and Compliance lines of business. Our platforms and products aim to enhance the efficiency & effectiveness of control & compliance at American Express. We play a critical role in protecting the company by offering solutions to effectively predict/ identify, measure, monitor and report on risk management within a broad set of global regulations and company policies.

We use various technologies and data from across American Express to solve problems like:

• How does this control address the inherent risk of this process at American Express?
• What are all the issues we are managing for a process at American Express
• What is the aggregated risk for the consumer line of business at American Express

The role of the Vice President of Integrated Risk Management requires a results-oriented Technology Leader to transform operations for multiple portfolios. This person should have a strong background in modern application development, and technology operations for platforms with diverse tech stacks. The successful candidate will lead a team of Engineering Directors to apply a software engineering mentality and continuous improvement practices to provide full stack operations support for automation and modernization journey.

This person will lead the development and delivery of exciting and new platforms in the Integrated Risk Management (IRM) space, prioritize the reuse of Enterprise frameworks in new and unique ways, and engage in product evaluations in build vs buy decisions. American Express is known for customer service; the goal of the new platforms is to provide the same world-class user experience for our internal colleague customers that we provide to our external customers every day!

Key Responsibilities:

• Technology Leadership: Lead a team of dedicated engineers to design, develop, and maintain IRM platforms. Provide guidance, mentorship, and strategic direction to ensure delivery of scalable, reliable, and performant solutions.
• Platform Development and Optimization: Drive the optimization of IRM platforms within established budgets for application delivery and platform health. Implement standard processes for performance, security, and scalability in compliance with industry regulations and frameworks. Identify areas for improvement and drive continuous enhancement of system performance.
• Collaboration and Integration: Work closely across teams, including product management to integrate IRM platforms with Enterprise systems, APIs, and data sources, handle shifting priorities and act as key contact for issue resolution.
• Team Development and Management: Cultivate an innovative team spirit, excellence, and continuous learning within the engineering team. Provide leadership in talent acquisition, skill development, and performance management to build a successful engineering organization.

Qualifications:

• Advanced degree in Computer Science/Engineering and 12+ years of experience in related fields
• Shown expertise in building and optimizing large-scale, data-intensive platforms and orchestrating migrations from legacy platforms
• People leadership experience. An ability to evaluate team structures and optimize them against delivery goals and objectives

Preferred Skills:

• Familiarity with IRM tools and platforms, such as Archer, ServiceNow, AuditBoard, MetricStream, etc and experience in their integration with custom engineering solutions
• Experience in driving engineering excellence in the areas of coding standards, code reviews, testing practices, CI/CD pipelines and adoption of DevOps standard processes
• Operating teams within set budgets
• Understanding of regulatory challenges related to IRM and their impact on technology platforms

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.