Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
You will solve the problems that may occur in IBM products, operating systems, networks, databases, applications, third party products as well as custom codes.
Become a Security SME for our flagship products family of Access Management product.
Analyse customer problems and service requests and resolve them within agreed service levels
Use troubleshooting/ debugging techniques and tools to analyze technical problems.
Collaborate with development teams for issues that need a resolution through code fixes.
