Caterpillar Trimble Control Technologies (CTCT) develops industry-leading 2D and 3D machine control solutions for the construction, mining, and paving industries.
About the position:
The CTCT User Experience team is searching for a UX Designer to assist in the design and development of Common Services products within our Grade Control Platform (GCP). These products include Licensing, Data Analytics, Supportability, Component Runtime, and Device Handlers.
As a member of our global team of UX professionals, the Common Services UX Designer will be responsible for defining the information architecture and workflows for internal and external users of our platform products. Additional responsibilities include user research, developing prototypes, and testing/validation of proposed designs.
Job Duties:
Develop a deep understanding of internal and external users and how they will integrate our Common Services APIs and building blocks into their systems.
Ensure the systems and processes for integrating the platform products are user-friendly, with clear, well-documented interfaces and intuitive usability for developers.
Maintain strong technical knowledge to effectively collaborate with engineering teams and understand product complexities and limitations.
Collect and integrate user feedback to continuously improve the design and functionality for the GCP products.
Uphold high standards of design and user experience for tools and documentation, ensuring product consistency and quality.
Work closely with other members of the product team to develop a unified vision for the product.
Present proposed UX solutions to internal stakeholders and subject matter experts for review
Collaborate with Product Owners and engineering delivery teams to ensure proposed UX solutions are sufficiently defined and properly executed
Work within an Agile development environment as the local UX champion in terms of design planning and UX process integration
Collaborate with a globally distributed customer experience (CX) organization including: User Experience (UX), User Assistance (UA), Translation, Training, and Demo & Sim teams
Qualifications and Experience:
Bachelor’s degree in human-computer interaction, human factors engineering/psychology, or similar field of study
At least 5 years of professional experience in UX, human factors, or engineering psychology
Strong background in user-centered design process and best practices
Experience with independently conducting user research, experimental and usability design methods, data analysis and leveraging the data to inform design strategy
Comfortable working with global cross-functional teams and managing stakeholder’s needs
Experience with user testing, validation, and the iterative design process
Geospatial and/or earthmoving industry experience is a plus
Other Skills / Competencies
Positive attitude, ability to take critical feedback
Strong analytical and decision-making skills
Excellent written, verbal, and visual communication skills
Ability to work proactively, with limited direction, and manage projects under tight deadlines in a fast-paced, constantly changing environment across multiple time zones
Ability to travel approximately 1 week per quarter, including internationally
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
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