Product Support JD
Job Description
The Tax Application Analyst provides support to our Asia pacific Clients. This role provides resolution to moderate and complex inquiries by phone, online chat, email, and answers are based upon information provided in product guides and support knowledge databases.
Essential Duties and Responsibilities for CSR:
Tax Knowledge Skills:
Desired Skills:
Please note: As a Tax Application Analyst, you must be able to work in general shifts as needed. You must also be able to work extra hours that may include weekends as needed to meet objectives during peak season. As a Tax Analyst its mandate to login and logout on the designated time that supervisor provides.
Minimum and Preferred Qualifications