Transformation Governance & Strategy - Associate

You are a strategic thinker passionate about driving solutions. You have found the right team

As  an Associate within our team, you will spend each day defining, refining and delivering set goals for our firm. We are seeking a dynamic and detail-oriented Associate to join our Banking Operations Transformation team. This role is pivotal in driving strategic initiatives and governance processes that support our transformation agenda. The ideal candidate will possess a blend of business acumen, technical expertise, and the ability to navigate complex stakeholder environments.

Job Responsibilities 

• Stay informed about the latest developments in transformation pillars. Provide timely and relevant updates to leadership.
• Deliver impactful presentations for senior leadership forums, such as the Sr. Transformation Council and Transformation Cabinet.
• Work with Transformation and Operations leads on strategic projects, including: Conduct productivity analysis, Refresh Target Operating Model (TOM) activities, Update Process Modernization Priorities (PMP), Map Business Capability Transformation (BCT), Execute other business management-related tasks
• Engage with diverse stakeholders, including experts in technology, operations, process engineering, and data, to drive successful outcomes.
• Craft compelling narratives using storytelling to communicate complex ideas and engage senior stakeholders.
• Apply a strong mix of business management, operations skills, and technical expertise in areas such as automation, process modernization, and data/AI tools to contribute effectively to strategic initiatives.

Required qualifications, capabilities and skills 

• Self-starter, go-getter attitude along with eagerness to learn and adapt to new tools, technologies and domains
• At least 5+ years of experience in Business Transformation, Program management 
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization
• Familiarity with Transformation tools including:
  • Robotic process automation tools (Python, Alteryx, UI Path, Unqork), 
  • Process engineering (Six Sigma, Business Process Engineering, Signavio), 
  • Data/AI tools (SQL, Tableau, R/Python, GenAI tools like LLM Suite)

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.