Role Overview:
The Functional Consultant is tasked with comprehending the business requirements, converting them into functional specifications, and ensuring the successful deployment of the T24/Transact banking solution. This role necessitates close collaboration with regional clients, stakeholders, and the development team to ensure that the solution fulfills business needs and is in alignment with strategic objectives.
This position may require occasional short-term travel to client sites based on business demands.
Key Responsibilities:
1. Requirement Gathering:
Facilitate workshops and conduct interviews with business users to collect and document business requirements.
Evaluate and confirm requirements to guarantee their completeness and coherence.
Engage in the requirements phase and coordinate with business users to obtain necessary information.
2. Solution Design:
Create functional specifications, use cases, and process flows based on collected requirements.
Work in collaboration with the technical team to architect solutions that address business needs.
Ensure proposed solutions are consistent with T24/Transact functionalities and adhere to best practices.
Prepare documents outlining functional specifications (in User stories or Use Case format).
Recognize potential inconsistencies in the requirements and communicate them to relevant stakeholders for resolution.
3. Implementation:
Offer functional T24/Transact expertise throughout the implementation process.
Assist in the configuration and customization of T24 to align with business requirements.
Perform functional testing and support user acceptance testing (UAT).
Review test cases developed by the QA team and conduct functional or unit testing of the applications.
4. Stakeholder Management:
Serve as the primary liaison between business users and the technical team.
Promote effective communication and ensure that all stakeholders remain informed regarding project updates and any requirement changes.
5. Documentation and Training:
Generate comprehensive documentation including requirement specifications, functional specifications, and user manuals per TIM (Temenos Implementation Methodology).
Conduct training sessions for users and provide post-implementation assistance.
6. Support:
Evaluate and resolve issues arising during implementation and post-implementation stages.
Offer proactive solutions to mitigate risks and assure project success.
Assess changes proposed by the business team and perform necessary impact analyses.
Qualifications:
Bachelor's degree or MBA in Business, Banking, or a related discipline.
Technical experience:
· Experienced in the implementation of Temenos T24/Transact core banking modules across multiple global locations.
· Strong expertise in vital Transact modules such as GL, Accounting, Reporting & Static tables is essential.
· Comprehensive understanding of banking operations and regulatory standards is crucial.
· T24/Transact product certification in related modules is preferred.
· Previous exposure to Agile methodologies and project management tools is advantageous.
· Proficiency in using tools like JIRA (Risk analysis, Change Request log, Conflict management) is beneficial.
· Familiarity with Microsoft applications (such as MS Word, Excel, PowerPoint) is preferred.