Training Sales Associate - Team Lead.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role: 

• Lead a dynamic team of ServiceNow Training Sales Associates 
• Directly support the global sales team across the end-to-end training sales cycle for our customers and partners. Interface with serviceNow Customers. 
• Review requests for Order Forms for accuracy and completeness 
• Develop detailed project plans and manage multiple cross-functional projects simultaneously. 
• Communicate effectively across multiple internal teams to include sales, sales operations, expert services, partners and customer success. 

Tasks 

• Located in Hyderabad, India (office)   
• Able to read/write English  
• Proficient in Outlook, Word, and Excel  
• Experience with a CRM system  
• Has been in a role supporting Sales Reps and Sales Territories  
• Strong listening, analytic and organizational skills  
• Ability to prioritize to meet business needs  
• Effective communicator, both written and verbal  
• Team Player with a positive attitude, ready to work in a fast-paced environment    

Qualifications  

To be successful in this role you have:

• 2-5 years of Sales and /or Sales Ops related experience 
• 2-5 years of experience leading a team 
• Must be humble and hungry 
• Overwhelmingly positive attitude 
• Lead from the front 

To be successful in this role you have:

• Should possess a background in learning & development and sales operations   
• 20% exposure to working, coordinating &/or supporting a sales organization  
• Exceptional Communication Skills (both verbal, written)  
• Excellent organizational skills, multi-task, manage workload, and balance priorities    
• Self-starter – someone who can work independently; doesn’t require micromanagement.   
• Experience in working night shifts 

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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