Join our Agency Lending Department as a Trading Support Analyst and become an essential part of our team, driving trade settlements, contract comparison, and billing processes. Leverage your capital market expertise and collaborative skills to effectively meet client needs and enhance operational excellence. This role offers a unique opportunity to contribute to a dynamic team that values your input and supports your professional growth.
Job Summary
As a Trading Servicing - Operations Analyst in our Agency Lending Department, you will play a key role in supporting trade settlements, contract comparison, and billing processes. You will utilize your capital market knowledge and teamwork skills to meet client needs and promote operational excellence. This is an opportunity to be part of a dynamic team where your contributions are valued.
Job responsibilities
1. Deliver solutions to meet client/customer/stakeholder needs which are aligned with firm priorities.
2. Drive Performance: Inspires each team member to achieve and sustain high performance.
3. Build a high performing team and enable the team to deliver results.
4. Foster an environment where all team members can contribute to their full potential.
5. Coach team members to learn, grow and achieve their goals.
6. Provide and solicit timely, actionable feedback to help each team member improve and grow.
7. Support and encourages each team member as they pursue their career goals.
8. Ensure day to day operations are managed within the key operational parameters determined.
9. Align priorities to the broader business strategy.
10. Communicate and influence behavior upstream and with partners to improve results.
11. Prioritize and deliver results to achieve business objectives.
Required qualifications, capabilities, and skills.
1. Provide hands on leadership to the Agency Lending Trade Management/Settlements team.
2. Knowledge of Trade Life Cycle and Settlements
3. Ensure day to day operations are managed within the key operational parameters determined.
4. Align priorities to the broader business strategy.
5. Communicate and influence behavior upstream and with partners to improve results.
6. Prioritize and deliver results to achieve business objectives.
7. Identify issues and escalate as needed.
8. Identify ways to improve processes/procedures to enhance quality and/or productivity.
9. Identify and deliver appropriate solutions that address the needs of clients/customers/stakeholders.
10. Anticipate and promptly address client/customer/stakeholder needs.
11. Collaborate across teams to leverage expertise, products, and services to meet client/customer/stakeholder needs.
Preferred qualifications, capabilities, and skills
1. Knowledge of Trade Life Cycle and Settlements will be an added advantage.
2. Leadership skills to motivate and bind a team across geographies.
3. Adaptable to change and ability to manage change.
4. Relationship building with diverse groups and senior executives.
5. Logical & reasoning ability
6. People management experience
7. Excellent business writing and verbal English communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.